Client Management
Track leads, clients, conversations, service status, appointments, documents, and office activity.
Elevation Ignite is the all-in-one CRM built to help tax professionals manage clients, documents, workflows, preparers, programs, appointments, invoices, payroll, and office operations from one sophisticated platform.
From intake and document collection to e-signatures, invoicing, staff management, and payroll, Elevation Ignite helps you replace disconnected tools with one refined system.
Track leads, clients, conversations, service status, appointments, documents, and office activity.
Give clients a secure branded space for requests, forms, files, signatures, invoices, and communication.
Collect complete tax information through professional digital forms and guided onboarding.
Receive sensitive files without relying on unsecured email attachments or scattered links.
Keep client and office documents organized and accessible to authorized team members.
Send documents for electronic signature and track completion in the same workflow.
Create invoices, monitor payments, and connect billing to client and service records.
Monitor staff time, productivity, and internal service activity with greater visibility.
Support payroll processes for preparers and team members inside your business system.
Organize preparers, departments, rooms, offices, and user access as your company grows.
Standardize recurring tasks, assign work, send reminders, and keep returns moving.
See tasks, appointments, documents, activity, and team progress from one central view.
Elevation Ignite is structured around the way tax businesses actually work—from lead intake and document requests to review, signatures, invoicing, staff assignments, client follow-up, and ongoing office management.
Every tool is organized to support the way tax professionals serve clients, manage preparers, maintain records, communicate, collect documents, and move work through the office.
Offer a fully branded CRM to each ERO office within your network. Set your monthly pricing and setup fees, strengthen your ERO relationships, and create recurring revenue without building a platform from scratch.
Elevation Ignite is an all-in-one client relationship management platform designed for tax professionals. It supports clients, preparers, documents, appointments, invoices, signatures, workflows, payroll, and office management.
The CRM currently operates independently from tax-preparation software.
The platform is built for solo tax professionals, growing firms, EROs, multi-office businesses, and service bureaus.
Yes. Your CRM may include your business name, logo, colors, branded emails, and customized login experience.
No. Elevation Ignite is web-based and can be accessed through a supported internet browser from a computer, tablet, or mobile device.
Yes. Clients can complete intake forms, upload documents, review requests, sign documents, receive invoices, and communicate through their portal.
Yes. Authorized users can be added according to the limits of the selected plan, with permissions used to control access.
The platform includes secure document-management tools, user permissions, activity tracking, and electronic signatures. Each firm remains responsible for its own WISP, safeguards, policies, and regulatory compliance.
New customers receive onboarding instructions for branding, business information, and system setup. Replace this answer with your exact training and support inclusions.
Yes. Service bureaus can offer branded CRM accounts to ERO offices, establish their own setup and monthly pricing, and manage participating offices from one centralized environment.
Subscription Policies Cancellation: Monthly and annual subscriptions may be canceled with 30 days' written notice before renewal. Access remains active through the current billing term. Refunds:All subscription, setup, onboarding, customization, migration, and training fees are non-refundable. Late Payments: Accounts not paid within 7 days of the due date may be deactivated. A $75 late fee will apply. Reactivation:To restore service, clients must pay the outstanding balance, the $75 late fee, and a $199 reactivation fee. Data Access: Clients are responsible for exporting any needed data before cancellation or deactivation. Data may be permanently deleted after account closure. By subscribing to Elevation IGNITE, you agree to these terms.
Schedule a Zoom demonstration to explore key features, review plan options, ask questions, and see how the platform can support your firm or service bureau.
Give your clients, preparers, and leadership team a more polished way to manage the work that powers your tax business.